1) How do I invite ChanStat to my channel?
Use the command /invite ChanStat #yourchannel. This command is not limited and ChanStat can be invited by anyone with the ability to /invite.
2) How do I see my channel stats?
Use the [@!.]chanstats command. Using the ! or . prefix will message you the link directly, otherwise using the @ prefix will message the channel publically.
NOTE: Statistics are not currently real-time, and are generated at intervals (Read entry #5).
3) How do I make ChanStat leave my channel?
ChanStat has no current native parting system, as such to remove ChanStat from your room simply /kick it.
4) What timezone are statistics generated in?
5) How often are statistics generated?
Both statistics and maps are 'cached' at random intervals based on last-view of the data.
Channel statistics cache lasts for two hours.
Channel Maps cache lasts an hour.
6) How do I get a user account for the statistics page?
Make a forum account on the ChanStat forums, if you do not already have one. Then fill out the application on the Profiles section. A staff member will then PM you to authenticate your request, and then a profile will be made for you. Only staff members will have access to your account to prevent abuse.
7) Where do I get support/Report problems?
If you require support or have a problem to report, please join #ChanStat on
SwiftIRC.
8) The bot just parted my channel, why?
The bot's part message should say why the bot was parted. It could either be because we found you were abusing the bot (mass invites, spam, etc), a staff member parted it, or the channel did not meet the user requirement. If the bot does not rejoin and you're wondering why, join
#ChanStat and ask a staff member.
9) I want to donate, what should I do?
First read the
donation page, and if you're still interested contact a staff member.
10) How do I get ChanStat on my network?
Join
#ChanStat on SwiftIRC and contact Matt- or Adam.